A Veteran Owned Company

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Cleaning Your New Wolverine Tuff® Bottle

Recommended before first use and after long term storage

  • Fill with hot water and unscented soap
  • Let stand and rinse out until no residual soap taste
  • Before storing, hang bottle upside down from its base in a clean area with cap off
  • When dry, put cap on and store

After heavy use and if still dirty:

  • Add 1/4 cup of baking soda to 3/4 cup of water per liter and shake for 30 seconds
  • Add 1/4 cup lemon juice and wait a moment for the effervescence to subside
  • Shake 10 seconds and vent by loosening cap away from face
  • Repeat shaking and venting three times over 20 minutes
  • Caution: when adding lemon juice to baking soda, effervescence occurs and will cause pressure to build inside your Smart Bottle. Be sure to release pressure as needed
  • Before storing, hang bottle upside down from its base in a clean area with cap off
  • When dry, put cap on and store

We Stand Behind Our Products

At Wolverine Tuff®, we take pride in engineering the highest-quality flexible packaging for your next adventure, and we stand behind everything we make. Wolverine Tuff® gear is built to be exceptionally durable. And we back it up with the best service in the industry, all to keep your gear performing for you.

Warranty FAQ

What does Wolverine Tuff’s Limited Warranty cover?

Every Wolverine Tuff product comes with a 3-year limited warranty. So long as you are the original purchaser, and you use your Wolverine Tuff product for the use it was intended (for storing and transporting liquids and not a punching bag) and you treat your products with care and maintain them properly, we warrant your product to be free from defects materials and manufacturing for three years.

What does Wolverine Tuff’s Limited Warranty NOT cover?

This warranty does not cover wear and tear to your product. Common examples of wear and tear include: faded colors, abrasions, scuffing/scratches, degradation of materials caused by UV exposure or use, and coercion, etc. Additionally, this warranty does not cover products that have been altered in any way, improperly maintained, or misused, abused, or neglected.

How will Wolverine Tuff address warranty issues?

For three years following your purchase of a Wolverine Tuff® product from wolverinetuff.com, original product parts we determine are defective in materials or workmanship (so long as the defect was not caused by damage while in your possession, or unreasonable use, or failure to provide reasonable and necessary maintenance), we will repair or replace at our expense. In instances where your warranty eligible Wolverine Tuff® product requires service, but we no longer manufacture the product, or feel that it cannot be repaired, we may offer to replace your product with one of comparable value and function.

What do I need to do to start the warranty process?

Having any issues in the first 30 days? Any manufacturer defect will be covered by our 3-year limited warranty. Contact us so we can arrange for the old product to be returned and new replacement sent to you at no cost.

After 30 days? Any manufacturer defect is still covered 3-year limited warranty after your return of the original product.

We stand behind our products and want to investigate any issues you may have.

To request a refund or exchange for sending us product, please contact customer service at 828.658.0912 between the hours of 9:00AM-5:00 PM EST or use our Contact Form.

 

Warranty Exclusions & Limitations

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. WOLVERINE TUFF’S® MAXIMUM LIABILITY IS LIMITED TO INCIDENTAL DAMAGES NOT TO EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. WOLVERINE TUFF® DISCLAIMS AND EXCLUDES ANY LIABILITY FOR ANY CONSEQUENTIAL OR OTHER DAMAGES RESULTING FROM ANY REASON WHATSOEVER. THIS EXCLUSION AND LIMITATION APPLIES TO ALL LEGAL THEORIES UNDER WHICH DAMAGES MAY BE SOUGHT, AND WILL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. EXCLUDING THE LIMITED WARRANTY PROVIDED ABOVE, WOLVERINE TUFF® AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESSED OR IMPLIED; AND NO WARRANTIES WHICH EXTEND BEYOND ANY MANUFACTURER SUPPLIED DESCRIPTION ACCOMPANYING THE PRODUCT. THE REMEDIES ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AGAINST WOLVERINE TUFF AND ITS AFFILIATES, REGARDLESS OF LEGAL THEORY. SHOULD A COURT FIND THIS LIMITED WARRANTY BREACHED, WOLVERINE TUFF’S® ONLY OBLIGATION WILL BE, AT ITS OPTION, TO EITHER REPAIR OR REPLACE PRODUCT. SHOULD A COURT FIND THIS LIMITED WARRANTY TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, WOLVERINE TUFF WILL REFUND TO YOU THE PRODUCT’S ORIGINAL PURCHASE PRICE.